Terms and Conditions
1. Introduction
2. Services
Our services include general cleaning, deep cleaning, commercial cleaning, and any other services listed on our website. All services are subject to availability and may be modified or discontinued without notice.
3. Bookings and Cancellations
Bookings must be made via our website, phone, or email.
We require at least [24/48] hours’ notice for cancellations.
Cancellations made less than [24] hours in advance may incur a cancellation fee of [insert fee or percentage].
4. Payments
Bookings must be made via our website, phone, or email.
We require at least [24/48] hours’ notice for cancellations.
Cancellations made less than [24] hours in advance may incur a cancellation fee of [insert fee or percentage].
5. Access and Safety
The customer must ensure safe and legal access to the premises.
Pets must be secured, and any hazardous materials must be disclosed beforehand.
6. Liability
We are not liable for pre-existing damage to property.
Any damages caused by our staff must be reported within 24 hours.
We are fully insured, but certain items (e.g., delicate or irreplaceable items) may be excluded from liability unless previously discussed.
7. Satisfaction Guarantee
8. Changes to Terms
9. Privacy Policy
Please refer to our [Privacy Policy] for information on how we collect, use, and store your personal data.